Shipping policy
Shipping Policy
At Jedaaly, we do our best to process and deliver your order as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1 to 3 business days after payment confirmation.
Orders placed during weekends or public holidays may be processed on the following business day.
Once your order has been shipped, you will receive a confirmation email with your tracking information when available.
Estimated Delivery Times
Delivery times may vary depending on your location, carrier operations, and periods of high demand.
Estimated delivery times are provided during the ordering process or once your order has been shipped.
Please note that delivery estimates are not guaranteed and occasional delays outside of our control may occur.
Shipping Costs
Any applicable shipping costs will be clearly displayed at checkout before you complete your purchase.
If your order qualifies for free shipping, this will also be indicated at checkout.
You will never be charged additional shipping fees by Jedaaly after your order has been placed.
Order Tracking
When tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched.
Please allow some time for the carrier's tracking system to update after receiving your tracking information.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to update the address before the order is shipped. However, we cannot guarantee that changes can be made once an order has entered the shipping process.
Delayed Orders
Although most orders arrive within the expected delivery period, delays can occasionally occur due to circumstances outside of our control, including carrier delays, weather conditions, customs processing, or periods of unusually high demand.
If your order appears to be significantly delayed, please contact us at jedaaly.contact@gmail.com and we will assist you.
Lost Packages
If your tracking information indicates that your package has not been delivered within a reasonable period, please contact us.
We will investigate the shipment with the carrier and work with you to find an appropriate solution.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible at jedaaly.contact@gmail.com.
Please include your order number and, when possible, photos showing the damage so that we can assist you quickly.
Contact Us
For any questions regarding shipping or your order, please contact us at: